FAQ

Find answers to some frequently asked questions here.

Frequently Asked Questions

If you don't see an answer to your question here, please feel free to contact us with the links below:

Send a Mail

Yes - our Free Plan allows you to send up to 5 monthly invoices to your clients, create an unlimited number of clients and receive payment bank transfer or card method. With real-time reports you'll also be able to gain valuable insights about how your business is doing.

Yes, just like throughout the signup process you will be able to upgrade and downgrade your subscription level as well as change your payment frequency at any time and how many times you like.

Keeping your data secure is one of our top priorities. We do not spare any expenses when it comes to our high level 256-bit HTTPS encrypted server systems. We also utilize secure token encryption to authenticate every logins, hourly data syncing & backups, and use top payment service providers to handle our payments.

Received funds are remitted by requesting a withdrawal from your wallet page and your active bank account will be credited within 24 hours after your withdrawal request.

Yes, we do. We charge a token of 1.5% + N100 for secure payments. Your balance will be updated on your wallet page after the service charge has been deducted. You can also request a withdrawal anytime.

We are here if you ever have any questions or concerns, need technical support, or help getting started with Invoicely, just write us a quick email at [email protected]. You can also chat with our team by clicking on the chat icon at the bottom right corner of the webpage.